Primeotp

Privacy Policy

Privacy Policy for Primeotp

Last Updated: August 26, 2026

At Primeotp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services"). By accessing or using Primeotp, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our Services.

A. Personal Information You Provide

To provide our core services, such as account opening and trading, we collect:

  • Identity Verification Data: When you apply for an account, we collect government-issued identification documents, photos, and biometric data (via camera/gallery permissions) to verify your identity and comply with financial regulations.
  • Account & Financial Data: Information regarding your securities accounts, funding records, currency exchange activities, and asset details.
  • Transaction Data: Records of your buy/sell orders, order modifications, cancellations, and trading passwords (encrypted).
  • Contact Information: Data used to facilitate customer support communication.

B. Technical & Usage Data

  • Device Information: We collect information about the mobile device you use, including hardware model, operating system, and unique device identifiers.
  • Permissions: We request access to your Camera and Photo Library specifically for identity verification (uploading ID documents) and profile management.
  • Trading Behavior: Data regarding your interaction with the K-line charts, market quotes, and watchlists.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Account Services: To process your account opening application, verify your identity, and activate your securities account.
  • Security: To validate transaction passwords, check account status, and prevent unauthorized access or fraud.
  • Customer Support: To communicate with you regarding your account status, risk disclosures, and necessary agreements.

3. Data Security

We understand that financial data requires the highest level of security. Primeotp employs appropriate technical and organizational measures, including:

  • Encryption: Protecting your data during transmission and storage.
  • Access Controls: Strict permission management for accessing sensitive user data.

4. Third-Party Disclosure

We do not sell your personal information. We may share your information with:

  • Regulatory Bodies: To comply with legal obligations and financial compliance requirements.
  • Service Providers: Trusted third parties who assist us in operating our app (e.g., data hosting, identity verification services) under strict confidentiality agreements.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for specific data processing activities.